Do I need to create an account to buy online?
You will need to create an account using an email address and basic information to make a purchase. This will help with a quick checkout experience and if you opt in, you will receive the latest BOTANISTRY special offers, recipes and nutritional information. Shop the BOTANISTRY range of dietary supplements online here.
Where does BOTANISTRY ship to?
We currently ship to New Zealand and Australia. BOTANISTRY dietary supplements can be shipped to anywhere in New Zealand at a flat rate of NZD 5. All New Zealand orders above NZD 89 are entitled to free standard shipping. Products are shipped to anywhere in Australia at a flat rate of AUD 10. Packages are shipped by Courier Post from Auckland, New Zealand.
Do you offer free shipping?
We provide free standard shipping for New Zealand orders above NZD 89. Placing bulk orders will help you save on shipping. All prices are inclusive of GST and total costs are calculated at checkout based on the products ordered.
How long will it take for my online order to arrive?
Orders are shipped daily by courier and typically take 2-3 days to arrive in New Zealand and 4-6 days to arrive in Australia. However, shipping times may vary based on when your order is placed, the delivery location and courier services. Once an order is placed you will receive an email with tracking information enabling you to keep up to date with your delivery from BOTANISTRY.
What payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express) as well as Apple Pay and PayPal.
How can I track my order?
Do you accept returns?
Since BOTANISTRY Blends are an all-natural dietary supplement made from wholefood ingredients and because of health and hygiene protocols, we are unable to offer returns. We appreciate your understanding. However, if you have received a damaged product or a wrong order, please contact us immediately on email@example.com so we may verify your order and make it right for you.